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Terms and Conditions / Grievance Policy

Terms and Conditions

FOR IN-PERSON OR VIRTUAL LIVE TRAININGS: In order to get credit for training, you must attend all days. You cannot miss (or be late) for any part of the training.

FOR PRE-RECORDED TRAININGS: In order to obtain your certificate of completion and your CEs, you must complete all modules of the course and take the quiz.

Grievance Policy

Grievances are only accepted in writing and will be handled within ten business days. For ethical complaints, please contact the appropriate licensing boards.

ADA Assistance

Facilities used by EMDR Professional Training for on-location training events are ADA compliant. Please contact Michelle Gottlieb at info@emdrprofessionaltraining.com should you need any special accommodations (ADA) at an on-location training event.

Eligibility for EMDR Basic Training

The following categories are eligible for EMDR Basic Training offered by EMDR Professional Training:

Licensed Clinicians:

Clinicians on a Licensing Track (Not Yet Licensed)

Master’s or Doctoral Students:

Discounted Rate Eligibility (Nonprofit / Public Sector Clinicians)

Clinicians may qualify for a discounted training rate for EMDR Basic Training if they meet the following criteria:

Required Documentation

Clinicians (excluding students) paying their own registration fee must submit a Verification of Employment with a Nonprofit (form available in course), signed by:

The verification must include (to be completed in form):

If, after registration, it is determined that the participant does not meet the minimum nonprofit hour requirement, the regular registration fee will apply.

Training Sequence Requirements

For more information on registering for EMDR Basic Training, please go to the schedule page.

Eligibility for Advanced Trainings

Advanced Trainings offered by EMDR Professional Training are intended for those who have completed EMDR Basic Training and are seeking more specific and advanced training pertaining to their practice of EMDR Therapy. However, our catalog does include a few courses that may be taken regardless of whether a clinician has taken Basic Training. Eligibility for EMDRIA Credits is restricted to those who have completed an EMDRIA-Approved Basic EMDR Training. Advanced trainings are appropriate for:

While there is no non-profit or student discount for advanced trainings, participants may sign up for our mailing list and receive a 10% off code to use toward one advanced course or join membership and receive discounts on all advanced trainings.

Cancellation Policy

All cancellations must be in writing, by email, fax or letter.

Cancellation 14 or more Business Days Prior to Event Start Date:

Refund of training fee, less a $45 administrative fee, upon receipt of a written cancellation postmarked no later than 14 days prior to the Event’s advertised start date via letter to 305 Harbor Blvd, Suite 202, Fullerton, CA 92832, email to info@emdrprofessionaltraining.com, or FAX to 714-879-5858.

Cancellation between 13 Business Days and the 4th Business Day Prior to Event Start Date:
50% refund of training fee, upon receipt of a written cancellation postmarked no later than 4 days prior to the Event’s advertised start date via letter to 305 Harbor Blvd, Suite 202, Fullerton, CA 92832, email to info@emdrprofessionaltraining.com, or FAX to 714-879-5858.
Cancellation Within 72 Hours of Event Start Date:
No refund for cancellations within 72 hours (3 days) of the Event’s advertised start date.

Cancellation Regarding Inclement Weather
It is the policy of EMDR Professional Training that trainings will go ahead during bad weather, unless EMDR Professional Training decides the severity of conditions warrant canceling and/or municipal or state government offices are closed.

Registrants should make every reasonable effort to get to the training. If for some reason they are unable to make it to the training (e.g. their flight is cancelled), they would be required to provide proof of this and an exception could be made.

In the event that EMDR Professional Training is forced to cancel the training (or if a host agency makes the decision to cancel a training), EMDR Professional Training will email registrants to announce this. If the training is cancelled due to inclement weather, it will be rescheduled and registrants will be transferred to the new date. Any registrants who are unable to make the new date will receive a full refund.

Policy on Moving Course Registration — EMDR Basic Training

We understand that schedules change and life events happen, and we are happy to accommodate if you cannot attend the same cohort for all three parts of training. At the same time, we staff our three-part EMDR Basic Trainings based on registrations, so many schedules are affected when we must move participants from one training cohort to another. Therefore, you will be charged a fee of $250 if you need to be moved to another cohort to complete your training.

Refund Policy for OnDemand Courses

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