Terms and Conditions / Grievance Policy

Terms and Conditions

FOR IN-PERSON OR VIRTUAL LIVE TRAININGS: In order to get credit for training, you must attend all days. You cannot miss (or be late) for any part of the training. 

FOR PRE-RECORDED TRAININGS: In order to obtain your certificate of completion and your CEs, you must complete all modules of the course and take the quiz. 

Grievance Policy

Grievances are only accepted in writing and will be handled within ten business days.  For ethical complaints, please contact the appropriate licensing boards.

ADA Assistance

Facilities used by EMDR Professional Training for on-location training events are ADA compliant. Please contact Michelle Gottlieb at info@emdrprofessionaltraining.com should you need any special accommodations (ADA) at an on-location training event.

Eligibility Requirements

EMDR Professional Training offers a discounted rate to clinicians who work twenty (20) or more hours per week for public or non-profit organizations in a clinical mental health capacity. You may work for more than one non-profit to reach the 20 hour per week requirement. EMDR training is also available to full time students enrolled in a Master’s or Doctorate level program in the mental health field (Social Work, Counseling, Marriage Family Therapy, Psychology, Psychiatry, Psychiatric Nursing —- first year students not eligible). Students are not required to work 24 or more hours in a non profit or public sector agency, but will be asked to submit a Supervisor’s approval form which will also allow them to pay a discounted rate.

Participants who will be paying their own registration fee (except students) will be asked to submit a Verification of Employment with a Nonprofit, signed by the Agency Administrator or HR Manager, with your employer’s name, organization name, address, city, state, phone number and email address.

Prior to your training, it is required that you read the first eight chapters of Francine Shapiro’s book: “Eye Movement Desensitization and Reprocessing: Basic Principles, Protocols, and Procedures, 3rd Edition”. It is recommended that you read Francine Shapiro’s book “Getting past your past”. The books are available at any major online bookstore.

Prior to registering for EMDR Basic Training Part II, EMDR Professional Training requires completion of a EMDR-PT EMDR Basic Training Part I. Prior to registering for EMDR Basic Training Part III, EMDR Professional Training requires completion of a EMDR Professional Training EMDR Basic Training Part II

For questions about EMDRIA Certification in EMDR, please contact EMDR International Association (EMDRIA)’s website at www.emdria.org directly.

If after you register it is determined that you do NOT work the minimum required hours at a non-profit organization you will need to pay the regular fee.
All participants in the Training must be licensed or on a licensing track.

Licensed clinicians:

  • Must be in good standing in the jurisdiction in which they practice; you will be asked to
    supply your license number and the issuing authority.
  • Must be licensed in a clinical mental health field.

Not yet licensed:

  • Must be working towards licensing.
  • Must be working under the supervision of a licensed clinician who can complete and sign the
    Supervisor’s Approval Form.

Master’s Degree Student:

  • Degree must be in a mental health field that will lead to licensing after graduation.
  • Must be in clinical portion of your training (first year students are not eligible).
  • Must be working under the supervision of a licensed clinician who can complete and sign the
    Supervisor’s Approval Form.

Please be sure EMDR Professional Training receives the completed Supervisor Approval Form at least two weeks prior to the beginning of the Training. Timely receipt of the Supervisor Approval Form is a requirement for attending the training.

Cancellation Policy

All cancellations must be in writing, by email, fax or letter.

Cancellation 14 Business Days Prior to Event Start Date:
Refund of basic training fee, less a $45 administrative fee, upon receipt of a written cancellation postmarked no later than 14 days prior to the Event’s advertised start date (via letter, email (info@emdrprofessionaltraining.com), or FAX 714-879-5858

Cancellation between 13 business days and the 4th Business Day Prior to Event Start Date:
50% refund of basic training fee, upon receipt of a written cancellation postmarked no later than 4 days prior to the Event’s advertised start date (via letter, email (info@emdrprofessionaltraining.com), or FAX 714-879-5858.

Cancellation Within 72 Hours of Event Start Date:
No refund for cancellations within 72 hours (3 days) of the Event’s advertised start date.

Cancellation Regarding Inclement Weather
It is the policy of EMDR Professional Training that trainings will go ahead during bad weather, unless EMDR Professional Training decides the severity of conditions warrant canceling and/or municipal or state government offices are closed.

Registrants should make every reasonable effort to get to the training. If for some reason they are unable to make it to the training (e.g. their flight is cancelled), they would be required to provide proof of this and an exception could be made.

In the event that EMDR Professional Training is forced to cancel the training (or if a host agency makes the decision to cancel a training), EMDR Professional Training will email registrants to announce this. If the training is cancelled due to inclement weather, it will be rescheduled and registrants will be transferred to the new date. Any registrants who are unable to make the new date will receive a full refund.

Refund Policy for OnDemand Courses

  • OnDemand courses are available for a total of 90 days of enrollment.
  • Participants who have completed 50% or less of an OnDemand course may request a refund of 50% of what was paid for the course, taking into account any discounts applied. The participant must request the 50% refund in writing via email to info@emdrprofessionaltraining.com or via postal mail. The refund request must be made within the 90-day enrollment period.
  • Participants who have completed more than 50% of the course are not eligible for a refund.
  • When a refund is granted, the participant forfeits eligibility for EMDRIA credits and professional CEs.